Privacy Policy

1. Controller

The controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:

AMGOUNE — Translation and Interpreting Services
Ahmed Amgoune
Friedensplatz 2
52499 Baesweiler (Germany)
Phone: +49 (0) 2401 – 6065942
Email: aamgoune@amgoune.de

2. Scope and general information

This Privacy Policy informs you how we handle your personal data when you visit our website amgoune.de or get in touch with us. We treat your data confidentially and in accordance with statutory data protection regulations, in particular the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Please note that data transmission over the Internet may involve security gaps. Complete protection of data against access by third parties is not possible.

3. Hosting

Our website is hosted by:

ALL-INKL.COM — Neue Medien Münnich
Proprietor: René Münnich
Hauptstraße 68, 02742 Friedersdorf (Germany)

A data processing agreement pursuant to Article 28 GDPR is in place with the provider.

4. Data collection when visiting the website (server log files)

When you visit our website, information is automatically stored in so-called server log files that your browser transmits to our web server:

  • IP address (in anonymised form)
  • date and time of access
  • page accessed
  • browser type and version
  • operating system used
  • referrer URL (previously visited page)

The legal basis is Article 6 (1) (f) GDPR. We have a legitimate interest in the secure, smooth and optimised presentation of our website. These data are not combined with other data sources. They are deleted after a maximum of 30 days, unless a security incident requires longer retention.

5. Cookies and consent management

Our website uses cookies and comparable technologies. Cookies are small text files stored on your end device. We distinguish between:

  • Technically necessary cookies (Article 6 (1) (f) GDPR): required for operating the website (e.g. language preference, cookie consent).
  • Optional cookies (Article 6 (1) (a) GDPR): set only with your express consent.

We use the consent management tool Real Cookie Banner to manage your consents. You can withdraw or adjust your consent at any time via the cookie banner.

6. Contact

When you contact us by email, phone or via the contact form, your information is stored with us in order to process your enquiry and for any follow-up questions.

  • Legal basis: Article 6 (1) (b) GDPR (pre-contractual measures / contract performance) or Article 6 (1) (f) GDPR (legitimate interest in processing your enquiry).
  • Retention period: we retain your data for as long as required to process your enquiry. For commissioned translation and interpreting services, statutory retention obligations apply (in particular § 147 AO, § 257 HGB — up to 10 years).
  • Disclosure: no disclosure to third parties takes place, unless required by law or necessary for performing the contract.

7. Multilingual operation

To provide our website in multiple languages, we use the WordPress plugin Polylang. It stores only your language preference locally in a technically necessary cookie. No personal data are collected in this process.

8. SEO optimisation

We use the WordPress plugin Rank Math SEO to optimise our pages for search engines. Rank Math does not process any personal data from visitors; it serves exclusively for the internal management of metadata.

9. Rights of data subjects

You have the following rights with regard to your personal data:

  • Right of access (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object to processing (Article 21 GDPR)
  • Right to withdraw consent at any time (Article 7 (3) GDPR) — with effect for the future

To exercise your rights, an informal notice to the contact details listed under point 1 is sufficient.

10. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW)
Kavalleriestraße 2-4, 40213 Düsseldorf (Germany)
Phone: +49 (0) 211 38424-0
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de

11. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy as required, in particular to reflect changes in our data processing or new statutory requirements. The version in force is always available at this URL.

Version: May 2026

Note: This Privacy Policy has been prepared with the greatest care; for full legal compliance, we recommend a final review by a lawyer.

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